Recurring defects and complaints
The same error keeps coming back, the customer is unhappy and the team is firefighting.
What I will do: I find the real root cause and put measures in place that prevent the problem from returning.
External quality consultant · automotive and manufacturing
I find the root cause of defects and make sure they do not come back.
I help manufacturing companies that face repeated complaints, a failing audit or unreliable suppliers. I work directly in your company and with your team, not from a distance.
Or directly: +420 608 979 526 · jiri.cechura@gmail.com
ConsultantJiří Čechura
Experience20+ years in quality
CoveragePrague and Central Bohemian Region
Standards and auditsIATF 16949 · ISO 9001 · VDA 6.3 · ISO 14001 · ISO 50001
Experience from companies
- Trelleborg
- KOSTAL
- Bosal
- Grupo Antolin
- Beneš a Lát
Problems
Do you recognise any of these situations?
Most companies come to me at a moment when the problem has been going on for a long time and cannot be solved with their own resources.
A looming or unsuccessful audit
A customer or certification audit is approaching and you know you are not ready.
What I will do: I prepare the company for the audit, correct the nonconformities and train the people.
Unreliable suppliers
Deliveries arrive with defects and the suppliers do not understand what you expect from them.
What I will do: I address the root causes directly at the suppliers and teach them to deliver correctly.
Missing quality manager
A key person has left or you are looking for a replacement and quality cannot wait.
What I will do: I take responsibility for quality for the agreed period.
Launching a new project or plant
New production must pass sample approval and succeed with the first customer.
What I will do: I set up quality management from the first samples to series production.
Chaos in documentation and processes
Documents are scattered, people work differently and nobody knows the rules.
What I will do: I make the processes clear and move the documentation into electronic form.
Services
What I can do for you
Quality diagnosis
A report with findings and a priority plan, written clearly also for company management.
1–3 daysAudit preparation
Corrected nonconformities, a trained team and documentation ready for a customer or certification audit.
as the company needsSupplier development
Root causes of defects removed directly at the suppliers and the correct delivery process set up.
projectInterim quality manager
Quality management in your company for an agreed share of the workload, including team leadership.
for an agreed periodNew project or plant
A quality management system, sample approval at the customer and staff training.
projectResults
What I have already solved
Trelleborg, Morocco
Building a complete plant within one year. I set up quality management so that the plant succeeded in sample approval with the pilot customer, and I trained the staff.
Trelleborg, Bezděčín
I moved the documentation into electronic form and introduced a method of preventing errors (FMEA) into production. I convinced the employees that it helps them.
KOSTAL
The supply chain was in an unsatisfactory state when I joined. At 5–10 key suppliers I removed the root causes of defects on site and set up the correct processes.
Bosal
I solved a quality problem with incoming parts and set up controls that stop the defects.
Beneš a Lát
I prepared the company for the transition to the new requirements of the automotive quality standard and taught the suppliers to work according to them.
About me
I know quality from production to plant management
I started as an inspector directly in production and gradually worked my way up to managing quality for a whole plant, including legal responsibility for the safety of the manufactured products. I know what quality looks like from the point of view of an operator, a customer and a supplier.
I do not sell general advice. I work in the company with the people who are solving the problem, and I stay with it until the measures work.
20+years of experience with quality in automotive
7years of quality management in a manufacturing plant
3years of supplier quality for development projects
- IATF 16949 auditor
- ISO 9001
- VDA 6.3
- ISO 14001
- ISO 50001
- ISO 19011
- 8D
- FMEA
- APQP
- MSA
- English B2
Process and cooperation
How cooperation works and what it costs
From the first call you know what you will get, when you will get it and for how much. The first conversation takes 30 minutes and is free.
Introductory call
30 minutes free. We discuss your situation and goal, with no commitments.
Output: a shared briefOffer
You receive a clear scope, date and price.
Output: an offerDiagnosis
I go through the production, the documentation and the suppliers on site and find out where the real problems are.
Output: a report with findingsPlan
We agree priorities, goals and measurable results with specific dates.
Output: a plan with datesSolution
I work together with your team: I look for root causes, implement measures, train people and keep you informed about the progress regularly.
Output: implemented measuresHandover
I verify that the measures work and hand everything over so that the company can manage on its own.
Output: a verified result
Hourly consultation
1 900 CZKper hour. For short questions and document reviews.
Daily rate
14 000 CZKper day. For diagnostics, corrective work and projects.
Interim manager
12 500 CZKper day. For long-term replacement of a quality manager.
Fixed price
according to scopeA clear budget in advance for a complete project.
The rates are indicative, excluding VAT and travel costs. I will propose the exact price after the introductory call. I work on site and remotely; I will sign a confidentiality agreement on request.
Frequently asked questions
Before you write to me
Is cooperation also suitable for a smaller company?
Yes. I adapt the scope to your situation, from a one-day diagnosis to long-term support for part of the workload.
Do you work only in automotive?
I have the most experience from automotive and from manufacturing, for example foundries, plastic injection moulding and assembly. The principles of quality management can be applied in other fields as well.
Do we need IATF 16949 certification?
No. I also help a company that is only planning certification, or one that wants to keep it and succeed in customer audits.
Where do you work?
I operate in Prague and the Central Bohemian Region. Part of the work can be done remotely; diagnostics and work with suppliers I do on site.
How is the price calculated?
Hourly, daily, or as a fixed project price. After the introductory call you will receive an offer with scope, date and price.
Contact
Let's agree on the next step
Describe briefly what is troubling you. The first conversation takes 30 minutes, is free and afterwards you will know how to proceed.